Privacy Policy

This Privacy Policy explains how your information is collected and used when you use our website, mobile applications, or other online products and services (collectively referred to as "Services"), or when you interact with us in other ways. We may update this Privacy Policy from time to time, and we encourage you to review it periodically to stay informed about how we protect your privacy.

Information You Provide to Us

We collect information that you provide directly to us. For example, we collect information when you create an account, send or receive messages using our Services (including photos or videos captured through Moor), or contact customer support.

Information we may collect includes:

• Username

• Account password

• Email address

• Phone number

• Age

• Gender

• Any other information you choose to provide

We strongly recommend that you only upload content for which you own the copyright (such as messages, photos, videos, and captions). We cannot prevent others from storing your content (such as through screenshots), so if you wish to protect certain content from being saved, please carefully review what you upload.

Information We Obtain from Other Sources

In addition to the information you provide directly, we may obtain information about you from other sources, including:

• Other Users:

  • Other users may provide information about you while using our Services, such as when they contact us regarding matters related to you.

• Social Media:

  • You may log into Moor using your social media account (such as Google), which will allow us to access basic account information.

• Partners:

  • We may obtain information about you from our partners, such as when Moor advertisements appear on partner websites or platforms, and they provide us with interaction data.

How We Use Your Information

We primarily use your information to provide and improve our Services. Additionally, we use your information to ensure security and deliver content and advertisements that may interest you.

We use your information to:

• Create and manage your account

• Provide customer support and respond to your inquiries

• Complete transactions and manage orders

• Communicate with you about service-related matters (such as technical notifications, version updates, and security alerts)

• Ensure a consistent experience across different devices (e.g., when you log in from multiple devices, maintaining the same service experience)

We may also use your information to:

• Develop and improve new features and services

• Analyze user behavior to enhance user experience

• Prevent, detect, and combat fraud or unauthorized activities

• Ensure legal compliance, such as cooperating with law enforcement agencies or enforcing our Terms of Service

How We Protect Your Information

We are committed to preventing unauthorized access, alteration, disclosure, or destruction of your personal information. We regularly monitor system vulnerabilities and potential attacks and review our data collection, storage, and processing practices to maintain high-security standards.

However, like all technology services, we cannot guarantee absolute security at all times. If we detect or suspect a security breach affecting your account, we may suspend some or all of your services and notify you to take appropriate action.

If you believe your account or information is no longer secure, please contact us immediately.

Other Information

• Account Information:

  • You can modify your account settings and update your personal information within the Moor app. If you have any questions, please contact us .

• Push Notifications:

  • Moor may send push notifications or system alerts to your device. You can adjust your notification preferences in your device settings (iOS) or within the app (Android).

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We appreciate your trust in Moor and are committed to protecting your privacy. If you have any questions, please feel free to contact us.